Privacy policy

Information collected

MediaCast is committed to ensuring that personal information collected is dealt with in accordance with the Information Privacy Principles contained in the Information Privacy Act 2009 and the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

Individuals have the right to request access to any personal information which relates to them and the right to request that information be corrected should it be inaccurate. While most information is available and can be changed through our Client Portal and NewsWire service, Individuals should contact MediaCast at contact@mediacast.com.au or write to us at Records Management, PO Box 3512, Victoria Point West QLD 4165 to update personal information.

Information provided by individuals will be used to maintain membership and subscriptions for the services offered by MediaCast to enable them to access services and to provide information, promotional materials and incentives as part of the services offered by MediaCast. It will also be used to conduct research to identify and analyse ongoing needs of subscribers and users of the service and website.

MediaCast does not provide mailing lists or any contact information to third parties, unless required to do so by law.

Website privacy

MediaCast is committed to protecting the privacy, confidentiality and security of users of this website.

When you visit the MediaCast website, our server records your visit and logs certain information for statistical and diagnostic purposes only. In the unlikely event of an investigation, a law enforcement agency may exercise a warrant to inspect activity logs. Information that may be collected includes:
• the requesting IP address;
• the type of browser being used;
• the date and time of the visit;
• the pages and resources accessed and downloaded;
• the previous site visited;
• the user ID used to access the page, if any.

Cookies

A cookie is a piece of data which is sent from a web server to a web browser on the user’s machine when the browser visits the server’s website. The cookie is stored on the user’s machine as an historical identifier only and cannot do anything to your machine. Cookies are not stored by MediaCast and cannot be used to determine the user’s email address or anything about the user’s computer.

If you wish to log in to the website you will need to accept cookies. If your browser rejects all cookies you will still be able to view public, information only pages.

Google Analytics and Adwords

All websites run by MediaCast use Google Analytics, a web analytics, reporting and statistics service provided by Google Inc. MediaCast uses Google Analytics to improve the performance and usability of its websites based on web traffic, conversions and user interaction information. Google Analytics uses cookies to report on user interactions on MediaCast websites. These cookies use information based on how you view and use the MediaCast website, including your IP address. This data is transferred to and stored on servers in the United States by Google.

In addition, MediaCast uses Google Analytics Demographics and Interest Reporting, which places cookies on browsers to help MediaCast understand how people find and use the MediaCast website. This service provides sample reporting on demographics and interests of users within MediaCast’s website.

MediaCast also uses Google Adwords display advertising periodically to advertise MediaCast products and services, which passively collects cookie information and provides this to Google Analytics.

MediaCast will not merge or facilitate the merging of personally identifiable information with non-personally identifiable information collected through any Google advertising product or feature, or divulge any information to third parties unless authorised or required by law.

Please refer to the Google Privacy Policy for more information.

Your consent

By using any websites run by MediaCast, you consent to this transfer and disclosure.

Third party links

All websites run by MediaCast may provide outbound links to other websites. As these websites are not under the control of MediaCast, they have separate and independent privacy policies. MediaCast is not responsible for the content or privacy practises of these websites.

The Site may include third party content which is subject to that third party's terms and conditions of use. Nothing on this Site should be construed as granting any licence or right for you to use that content. You should consult the third party’s terms and conditions of use in relation to any third party content.

Links to third party sites which are not related to MediaCast and in relation to which MediaCast has no control or interest do not constitute any endorsement or approval of those sites or of the owners of those sites.

Email and accounts

Email correspondence is treated as a public record under the Public Records Act 2002. Email addresses will not be disclosed to third parties without consent or unless required by law. Authorised personnel may monitor email messages for system maintenance purposes.

Should you pay an account or make an online purchase, personal and financial details are secured at all stages of the transaction. Credit card details are sent directly to our processor, Commonwealth Bank, via a secure process and details are not stored on our servers.

Complaints

If you have a complaint in relation to the way in which your personal information is being handled by MediaCast, please contact us by writing to The Privacy Officer, MediaCast, PO BOX 3512, Victoria Point West, 4165. If you have any questions about this statement, please email contact@mediacast.com.au.